How are Management and Leadership different from one another?

Well, first of all, let’s avoid the mistake of merely labeling people as either Managers or Leaders. Think of ‘manage’ and ‘lead’ as functions rather than individuals. Also, there’s a lot of overlap and mutual dependency between the two functions. People have written entire books to try to explain the difference between the two functions…. Read the full article >>

Quit your job so you can re-engage with it

I often surprise people by suggesting they write a letter of resignation and have it constantly at hand in written form, so they can sign it and hand it to their boss at a moment’s notice. Some people think it’s disloyal, or pessimistic, or somehow dangerous to have this incendiary document close at hand. Please… Read the full article >>

What to do if your boss is an a**hole (Part 3/3)

In part 1 and part 2, I suggested that first, you stop calling your boss an a**hole, and second, that you learn to talk to your boss about what’s bugging you. In part 3, I’d like to suggest that you become the best possible boss you can be to yourself. What does this mean? Even… Read the full article >>

What to do if your boss is an a**hole (Part 2/3)

In Part 1, I suggested that the first thing you need to do when dealing with an a**hole boss is to stop calling them an a**hole. In Part 2, I’d like to suggest the awful, scary, terrifying, epically tricky task of talking to your boss about the things that are bothering you. No, it’s not… Read the full article >>

A tool is only useful if the culture believes in it

Imagine you’re the head of an organization that has poor sales discipline. The sales force is off doing their own thing, often at odds with one another, and often missing opportunities due to lack of coordination and communication. So, you say “Ahah! Here’s what we need – a CRM! A CRM will create disciplines in… Read the full article >>

Kindness and Leadership

I’m writing this just moments after I was treated to my afternoon cup of Java by the woman ahead of me in line at the coffee shop. We have never met, and we merely exchanged smiles. She bought, I accepted, I wished her well, and we both smiled again. No, she wasn’t hitting on me… Read the full article >>

What to do if your boss is an a**hole (Part 1/3)

It’s a kind of sport to complain about our bosses. Many of us complain a lot, at the dinner table, on the weekends, in our texts and social media posts, and in the angry conversations we have with ourselves as we drive home after a long day. Now, if your boss is genuinely an irredeemable… Read the full article >>

I was their friend. Now I’m their boss.

Many of us, in our elevation through the hierarchies of our organizations, end up getting promoted from a member of a team to a leader or manager of that same team. This can create a great deal of discomfort for you and for those who now face uncertainty about how to interact with their newly-found… Read the full article >>

Why work-life balance is such a dicey subject

Work LIfe Balance

In our client work, the issue of work-life balance comes up frequently. The subject often carries with it a significant amount of emotion and is usually raised by people who feel they aren’t achieving anything close to it. But if there are two people in the room, there are probably two different definitions, and therein… Read the full article >>

Should I Stay Or Should I Go?


I was in high school during the last years of the Vietnam War, and I was struggling with my conscience as my 18th birthday approached and I became eligible for the draft. Luckily, history spared me this choice and the war ground to an end before I had to face the possibility of fighting in… Read the full article >>