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Weak Link in The Chain of Command

I write this under the strain of frustration, anger, and sadness.  Someone very close to me – and all her staff – are suffering deeply from the short-sighted, fear-based actions of bad bosses.

Beware the invoking of “the chain of command.”  (more…)

The Power of Listening

If you’ve ever attended a management training, you’ve been told you have to listen well if you want to manage well. Still, it’s one of the hardest things for leaders to do. After all, our leadership culture (more…)

How Hard Do You Push?

How hard should a leader challenge others to perform or to change?

It’s one of the most intriguing questions about leadership.

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Making Tough Conversations Easier II

It’s a complex world, the one you work in.  Way too complex for any one leader to have all the answers. Everyone holds a piece of the truth. (more…)

Making Tough Conversations Easier

“Relationships succeed or fail one conversation at a time.”  How does that fit your experience, at work and at home?   (more…)

Are we here to work or to schmooze?

If you’re a boss, and your style is to focus more on getting the work done then on nurturing relationships, this is for you.

I know how you feel.  Well, maybe I do.  (more…)

The Myth of the Open Door

In the business world, certain ideas take hold in people’s minds perpetually. These axioms are taken as true without questioning, in part because they are repeated so often by so many people. (more…)

What are you worth?

I frequently speak to leaders about how they manage their time. But I blanch at the term “managing your time.” I’m not even certain why the term bugs me. Maybe because it’s not a big enough term to describe the real challenge. (more…)

The Importance of Words in Leadership

The words we use carry immense weight in our relationships —with others, with ourselves, and with the world. (more…)

The Mushroom Effect – Rumors ruin effectiveness

Were you surprised at the intensity of the passions expressed at last summer’s town hall meetings on health care? Regardless of what side you come down on, there’s a critical three-part leadership lesson to be culled from this unique, tumultuous glimpse into the American psyche:

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The Power of “Detached Connection”

Last week I spent time with my extended family, whom I love to death. But this visit was unlike any other. I took on a different “way of being” — a leader’s way of being —and in so doing, everybody benefited. (more…)