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The Power of Listening

If you’ve ever attended a management training, you’ve been told you have to listen well if you want to manage well. Still, it’s one of the hardest things for leaders to do. After all, our leadership culture (more…)

Curb Their Anger

In an elementary school where I used to teach, the “behavior room” (where the bad kids got sent) displayed this poster:  “It’s okay to be angry. It’s not okay to be mean.”

I don’t care how “invaluable” the employee is — (more…)